When the shelter is your world:Toronto’s housing-challenged kids

Winnie Czulinski –

 When they arrive at the Red Door Family Shelter they may be in deep shock. Their loss is great – home, friends, school­mates, security.

“The first thing children see here is a playground,” says exec­utive director Maritza Sanchez. “Hopefully that eases their mind a bit and says, there’s a place here for me, and it’s not so bad.”

The building on Booth Ave­nue south of Queen Street East (with an office on Carlaw Ave­nue) is bright and welcoming. Beginning as a 28-bed emer­gency shelter in the basement of WoodGreen United Church 40 years ago, Red Door now pro­vides private en-suite support to hundreds of families a year, 70 at a time, experiencing home­lessness. Three fifths of that population are children, from babies to teens.

The demand for Toronto’s family shelter spaces has risen dramatically, with the number of kids in shelter tripling since 2016. As of September 2024, nearly 1,500 children were stay­ing in Toronto shelters. More than 1,400 children were wait­ing for space, staying in scat­tered hotel rooms paid for by the city.

Sanchez says the increase comes mostly from Canadian residents losing their homes to rising housing costs, evictions, house fires, etc. Since the Cov­id-19 pandemic, families are re­siding at the shelter up to a year instead of a few months.

Red Door, which also oper­ates a gender-based shelter as a refuge from violence, provides 24-hour safety, with crisis coun­selling, legal immigration and onsite medical assistance, re­ferrals, housing help, childcare and educational programs, case management, parenting and life-skills training. It also offers programs to work through dis­ruption, trauma and communi­cation problems.

“A lot of children blame them­selves for the situation their par­ents are in,” Sanchez says. “We want to be able to show that not all relationships are dysfunc­tional, and that they can learn to identify that early on.”

Schooling is a long-time con­cern. A 2007 report titled “Lost in the Shuffle” by Ann Decter, the Aisling Discoveries Child and Family Centre, and the Community Social Planning Council of Toronto, looked at six-to-twelve-year-olds. “Most of the children who go to a shel­ter will change schools three times in the year,” it found.

At Red Door, some children go to the local school, or their previous one. There’s a school liaison for teachers and prin­cipals who may have negative ideas about shelter residents. At Red Door’s Homework Club, volunteers, often retired teach­ers, provide one-on-one or group support.

“It gives the children a sense of belonging, where they’re all together doing their home­work,” Sanchez says. Some­times a tutor is hired. The Red Door also offers scholarships for children.

There are fun outings and pic­nics – and birthday parties by Project Be Kind, an initiative begun by young Toronto resi­dent Peyton Verhoeven in 2021. In high school she volunteered in support of the city’s unhoused community “and was struck by the fact that nearly 20 percent were children. When I learned that many children’s birthdays went uncelebrated, I knew I had to change that.”

The monthly events created by Verhoeven and her team fea­ture cake, festive decorations, wish-list gifts, loot bags, music, singing and dancing. Project Be Kind works with local contribu­tors from bakeries to face-paint­ers.

Sometimes parents are little more than children themselves, as at Jessie’s, The June Call­wood Centre for Young Women. Founded in 1982 by writer/ac­tivist Callwood, this drop-in re­source centre at 205 Parliament Street is a “welcoming commu­nity” for pregnant and parenting women up to 21 years old.

Services include housing as­sistance, counselling and case management, education, early childhood education, pre-natal, parenting and practical sup­ports, and recreation. Jessie’s has lots of success stories.

One infant, Kiara, thrived along with her mom Kyona, who was taking the school pro­gram. “Being at Jessie’s, attend­ing their programs and daycare, helped a lot in Kiara’s develop­ment,” Kyona said.

Verhoeven warmly recalls the first Red Door Family Shel­ter birthday party arranged by Project Be Kind. “During our candy-jar challenge, a young girl who had just arrived from Ukraine won. Before taking one for herself, she shared the can­dy with every other child at the shelter.

“That first celebration showed me the power of these parties to create joy, dignity, and connec­tion for children and families who need it most.”