Homeless veterans find help and hope on Queen Street East

Winnie Czulinski –

Among those coming for the nearly 1,000 meals served by Good Shepherd Ministries every day are sure to be men and wom­en who once faced death and de­ployment in military uniforms and fatigues.

Whether serving in Afghani­stan or 1990’s operation against Iraq – or simply training rig­orously – they are among the street population found near the Ministries at 412 Queen Street East.

A GSM survey several years ago in response to a Royal Ca­nadian Legion inquiry revealed that nearly 10 percent of over 600 individuals indicated that they had served with the Ca­nadian Armed Forces. It was a higher proportion than that of the armed forces to Canada’s population. The survey inspired Good Shepherd Ministries, Vet­erans Affairs Canada and the Royal Canadian Legion to form a partnership to offer assistance to veterans.

“It’s a comprehensive sup­port,” says Aklilu Wendaferew, registered social worker and ex­ecutive director of Good Shep­herd Ministries. “The biggest focus for us is to make sure that (homeless veterans) have hous­ing. When we serve them, they are either on the street or in the shelter system. So we want to get them off that, in an estab­lished and dignified way.”

How does someone who’s served in the military end up on the street? PTSD (post-traumat­ic stress disorder), depression/ mental illness, poor health, ad­diction, divorce, and other is­sues may affect cognitive and financial abilities. There may be a lack of help or debriefing when exiting the military. Vets may struggle or fail to gather the necessary documentation to go through the benefits-appli­cation process. They may need system-navigation help, help with delays – and even basic validation.

Billy Kang, a veterans train­ing and employment worker, says, “We have guys here who have served for 20 years but they don’t identify as a veteran – in their mind that’s a WWII vet. So they won’t look for help.” By the current definition, those who have completed basic training and been honourably discharged are veterans.

A homeless veteran – from the Canadian Armed Forces or those of an allied country – can receive help for issues such as addictions, mental health, anger/ stress management, communica­tion, self-care, housing, tenants’ rights, job skills/interviews, government help/pensions, and practical skill development like food preparation. Good Shep­herd’s abstinence-based residen­tial program, Drug and Alcohol Recovery Enrichment (DARE), has beds reserved for veterans. GSM also offers peer support, from other vets.

But as Jasmin Selvakkuma­ran, a veteran transition worker, says, “We’ll look at (a client’s) position/ranking, but we don’t really dig deeply into their mil­itary history. That’s not what matters right now. It’s how to help them, and get them back into civilian life.”

A recent federal housing sub­sidy specifically for armed-forc­es members means that as of September 2024, Good Shep­herd Ministries can continue its veterans work for several more years.

The ministry also works with Helmets to Hardhats Canada, a non-profit Ottawa-based organ­ization that has been providing second-career opportunities to the military-affiliated communi­ty through building trade unions for over a decade. Aside from Canadian Armed Forces mem­bers, H2H also assists Afghan nationals (e.g., wartime inter­preters) with an enduring rela­tionship to Canada.

Helmets to Hardhats testimo­nials come from myriad ex-mil­itary members now working in trades like steam-fitting, mill­wrighting and carpentry. Some now own their own companies. Curtis Houston, assistant direc­tor of the International Union of Elevator Constructors ed­ucational program and mem­ber of IUEC Local 50 Toronto, says online that the trades are “a great fit.” A former Canadian Armed Forces infanteer, he had “transferable skills” like radio communication.

Good Shepherd Ministries cli­ents not able to join the trades might do well with coding or security, for example. It’s a dy­namic process, sometimes slow, with relapses, then an adaptation of the plan. Education within the community is ongoing.

“A lot of people view veter­ans and ex-military as the Hol­lywood creation and concepts we’re all familiar with,” says Kang. “Part of (outreach) is to spread that awareness of our program, and give these ex-mil­itary men and women respect. When they signed this contract to serve the country, it’s not just to go to war – it’s peacekeeping missions, military response to emergencies, floods, COVID, and training other countries. That’s what we’re trying to thank them for.”

Wendaferew says, “Helping even a single veteran stabilize, get off the street, re-establish themselves, regain their full identity, and eventually find some kind of job or training, is success.”

While adjusting and pro­gressing in that way, vets also can count on aftercare and fol­low-ups from Good Shepherd Ministries for a year, or beyond.

https://goodshepherd.ca/homeless-veterans-services/

https://helmetstohardhats.ca